Peaceful Healing, LLC logoPeaceful Healing, LLC
Request a Free Consultation

First responder privacy

Who finds out?

How you get here doesn't change how I treat your privacy. Whether you contact me yourself, use insurance or an EAP, or come through another route, I don't treat the therapeutic relationship differently based on who is paying.

If a third party requires limited information for payment, authorization, or documentation, I will explain that to you. If information needs to be shared beyond ordinary administration of your care, we will discuss the appropriate authorization or applicable confidentiality exception.

I’m part of a critical incident response

Critical-incident support follows the same privacy responsibility.

Seeking support after a critical incident does not create a different standard of confidentiality.

Who I talk to

You and I remain at the center of the therapeutic relationship. What may differ is how the service was arranged or funded and whether there are administrative requirements associated with that arrangement.

What they’re told

I will explain any administrative requirements associated with the way support was arranged or funded before services begin.

What they are never told

I do not communicate clinical information to an employer, department, family member, or other outside party without an appropriate authorization or release from you, unless an applicable legal or ethical exception requires or permits disclosure.

The exceptions — the situations where I’m legally required to act

If an applicable legal or ethical exception applies, I will discuss what is happening with you whenever circumstances allow.

This page provides general information, not legal advice. Requirements can vary by arrangement and situation.

Start a first responder inquiry

Questions about privacy?

Susan Rhoads, MSW, LCSW · Peaceful Healing, LLC

(417) 414-0869